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Go to the download page and choose the installer for your OS - Mac (.dmg) or Windows (.exe). Run the installer and follow the on-screen steps. During first launch, the app will automatically download the local AI models (LLM + STT). This takes 3-7 minutes depending on your internet speed.

Model setup happens automatically on first launch. Siplinx AI downloads a quantized LLM (for summaries) and a Whisper-based STT model (for transcription) directly to your device. You don't need to configure anything - the app handles it all. After setup, no internet is needed for AI processing.

Mac: macOS 12 (Monterey) or later, Apple Silicon or Intel, 8 GB RAM minimum, 4 GB free storage. Windows: Windows 10/11 (64-bit), 8 GB RAM minimum, 4 GB free storage. For best performance, 16 GB RAM or Apple Silicon is recommended.

Download and install Siplinx AI - no credit card is required. At the activation screen, enter promo code TRIAL7 for 100% off your trial. After the trial, you can choose a paid plan or your trial will end automatically.

Siplinx AI offers a free trial with full access to all features - no credit card required. Use promo code TRIAL7 at activation. After the trial, you can subscribe to the Monthly or Annual plan. There is no permanent free tier.

You need a free account (email only) to activate and license the app. The account stores only your email and subscription status - no meeting data is ever sent to our servers. Account creation takes under a minute.

Go to Settings → Check for Updates inside the app. If an update is available, click Install and the app will restart automatically. You can also enable auto-updates in Settings → General → Auto-update.

If your IT policy restricts app installations, ask your IT team to whitelist Siplinx AI. The app does not require admin rights to run after installation, and no corporate network traffic is generated by the AI processing (everything runs locally).

Internet is only needed for the initial model download and account activation. Once set up, the app works fully offline - transcription, summarization, and note-taking all happen on your device with no internet required.

The Whisper-based STT model supports over 90 languages including English, Russian, Spanish, French, German, Chinese, Japanese, and many more. Language detection is automatic - no configuration needed. Accuracy is highest for English.

Go to Settings → Appearance → Language and choose your preferred interface language. The app currently supports English and Russian. The transcription language is detected automatically from the audio.

Each Siplinx AI license is tied to one user account. Multiple users on the same machine need separate accounts and licenses. Enterprise plans support centralized license management for teams.

Currently, Siplinx AI is a desktop application for Mac and Windows. A mobile companion app is on the roadmap. You can access your exported notes on any device by syncing the export folder with your preferred cloud storage.

Siplinx AI stores notes in standard formats (Markdown, PDF). If your previous app exports Markdown or plain text, you can organize those files alongside Siplinx AI exports. There is no automatic import from other apps at this time.

Mac: Drag Siplinx AI from the Applications folder to Trash. To remove all data and models, also delete the folder at ~/Library/Application Support/SiplinxAI. Windows: Go to Control Panel → Programs → Uninstall a Program → Siplinx AI.

Your local notes, transcripts, and AI models are stored in the app's data folder. Uninstalling the app alone does not delete this data. To fully remove everything, delete the app data folder manually (Settings → About → Open Data Folder shows the location).

Currently, Siplinx AI supports macOS and Windows only. Linux support is planned for a future release. Follow our blog for announcements about new platform availability.

Reach our support team via email at [email protected] or on Telegram at t.me/amanyessen. We typically respond within 24 business hours. For faster help, include your OS version, app version, and a description of the issue.

Yes. Siplinx AI follows your system dark/light mode by default. You can also manually set the theme in Settings → Appearance → Theme to always Dark or always Light.

Go to Settings → About in the Siplinx AI app. The version number is displayed there. Include it when contacting support - it helps us diagnose issues faster.

Open Siplinx AI before or during your meeting. Click "Start Recording" and select your audio source (microphone, system audio, or both). Transcription begins immediately - you'll see the text appear in real time. When the meeting ends, click "Stop" to generate your summary.

Siplinx AI works with any application that uses your device audio - including Zoom, Google Meet, Microsoft Teams, Webex, Slack Huddles, and in-person meetings. It captures system audio directly, so no bot joins your meeting.

Use a good quality microphone or headset. Reduce background noise. Speak clearly and avoid overlapping conversations. In Siplinx AI settings, you can choose a larger Whisper model for higher accuracy (at the cost of more CPU/RAM usage).

Yes. Place your device with Siplinx AI open near the participants. Select "Microphone" as the audio source. The local STT model will transcribe speech from the room in real time - no internet needed.

No. Siplinx AI captures audio directly from your device - microphone input or system audio playback. No bot, no third-party account access, no meeting link required. The other participants cannot see that you are using Siplinx AI.

Yes. Use the Pause button in the recording toolbar. The transcript continues from where you left off when you resume. Paused segments are marked in the transcript so you can identify any gaps.

For best results, use a sample rate of 44.1 kHz or 48 kHz. Siplinx AI works with any standard audio device. Noise-cancelling headsets or USB microphones produce the most accurate transcriptions.

Yes. Select "System Audio Only" as the source to capture only what plays through your speakers - useful when you are a passive listener on a call. On Mac, you may need to install a virtual audio driver (like BlackHole) for system audio capture. On Windows, enable "Stereo Mix" in sound settings.

There is no hard limit on recording length. However, very long recordings (4+ hours) may generate large transcript files and take more time for summarization. For all-day sessions, consider splitting into separate recordings per topic or agenda item.

Yes. Go to File → Import Audio/Video and select your file (MP3, M4A, WAV, MP4, MOV). Siplinx AI will transcribe the file locally using the same STT model. Processing time depends on file length and your hardware.

Accuracy depends on audio quality, speaker clarity, and background noise. In ideal conditions (clear speech, good microphone, quiet environment), word error rates below 5% are typical for English. Accented speech or technical jargon may have lower accuracy; using a larger Whisper model improves results.

Yes. When multiple speakers are present, Siplinx AI labels each speaker (Speaker 1, Speaker 2, etc.) in the transcript. You can rename speakers in the transcript editor after the meeting. Diarization accuracy is best when speakers don't talk over each other.

Go to Settings → Transcription → Custom Vocabulary and add domain-specific words, names, or acronyms. The STT model will prioritize these terms during transcription, reducing errors for specialized content.

Siplinx AI will attempt to prevent sleep mode while recording is active (similar to how video players prevent sleep). If the system does sleep, the recording will pause and resume when the system wakes. Check Settings → Recording → Prevent Sleep to ensure this option is enabled.

If you use your phone on speaker mode near your computer's microphone, Siplinx AI can transcribe the conversation. For best results, place the phone close to the mic and enable noise reduction in Settings → Transcription.

Open the meeting in Siplinx AI's history panel, click the three-dot menu, and select Delete. This removes the recording, transcript, and summary from your local database. Exported files (PDF, Markdown, etc.) are not affected and must be deleted manually.

The Whisper model has built-in noise robustness, but very loud environments (coffee shops, open offices) will reduce accuracy. For noisy settings, use a directional or noise-cancelling microphone pointed directly at the speaker.

Yes. Go to View → Detach Transcript to open the live transcript in a floating window. You can move it to a second monitor while your meeting runs on the primary screen.

Siplinx AI supports MP3, M4A, WAV, FLAC, OGG, MP4, MOV, MKV, and WebM. The audio track is extracted automatically from video files before transcription.

Yes. After the meeting, click any word in the transcript to edit it inline. Changes are saved automatically. Edited transcripts flow through to the summary - if you correct a name or term, the summary will reflect the correction.

When the meeting ends, the on-device LLM reads the full transcript and generates a structured summary: key topics, decisions made, and action items. Everything runs locally - the model never sends your transcript to any server.

The local LLM identifies tasks, commitments, and follow-ups mentioned during the meeting. Each action item includes the task description, the person responsible (if named), and any deadline mentioned. You can edit them before exporting.

After the meeting, click "Export" to choose your format: Markdown, PDF, Notion, Obsidian, or Microsoft Word. All exports happen locally - your notes never touch our servers. You can also copy the full transcript or summary to clipboard.

Yes. Use the search bar in the Siplinx AI app to search across all your past meetings by keyword, date, or participant name. Search runs locally against your encrypted local database.

Summary generation time depends on your hardware and the meeting length. On Apple Silicon, a 1-hour meeting summary typically takes 30-60 seconds. On Intel/AMD, it may take 1-3 minutes. You can start reviewing the transcript while the summary generates in the background.

Yes. Go to Settings → Summaries → Template and choose from built-in templates (executive, technical, sales, standup) or create your own with custom sections. Templates use simple Markdown-style placeholders.

Yes. Click any section of the summary to edit it inline. You can add context, remove irrelevant points, or restructure sections. Edits are saved automatically and reflected in all subsequent exports.

Export the notes to your preferred format and share via your usual channels (email, Slack, Notion, etc.). You can also export to Notion or Obsidian directly with the built-in integration. Siplinx AI does not have a built-in sharing feature - your notes stay local until you export them.

Yes. You can add tags to any meeting from the history panel. Tags are searchable and filterable. Use tags like "client", "internal", "sprint", or "1-on-1" to organize your meeting library.

Yes. For recurring meetings (weekly standups, 1-on-1s), you can create a recurring meeting profile with a preset template, audio source, and export destination. The same settings apply automatically each time you start that meeting type.

Yes. The LLM can generate the summary in any language, regardless of the language spoken in the meeting. Go to Settings → Summaries → Output Language and select your preferred language.

Go to Settings → Integrations → Notion and connect your Notion account. After a meeting, click Export → Notion to send the summary and transcript to a selected Notion database or page. The integration uses the Notion API and runs entirely from your device.

Go to Settings → Integrations → Obsidian and select your Obsidian vault folder. After a meeting, export notes as Markdown directly into your vault. Files are named by date and meeting title. Internal links to speakers or topics are optionally added as Obsidian tags.

Yes. In the export menu, choose "Plain Text (.txt)" for the raw transcript, or "Markdown (.md)" for a formatted version with speaker labels and timestamps. Audio export is also available as WAV or MP3 from the meeting details panel.

Use the Action Items filter in the history panel - it shows all unresolved tasks from all past meetings in a single list. You can mark items as done, assign deadlines, or export the full task list to your task manager.

Yes. After the summary is generated, click "Generate Follow-up Email" to get a professional email draft based on the meeting outcomes and action items. Edit it before copying to your email client.

Yes. Each section of the summary links back to the relevant timestamp in the transcript. Click the timestamp to jump directly to that moment in the transcript or (if the recording was saved) in the audio playback.

Storage is limited by your device's disk space, not by the app. Each meeting (transcript + summary + audio) typically uses 10-100 MB depending on length. You can set automatic archiving rules in Settings → Storage to compress or delete old meetings after a defined period.

Yes. Go to Settings → Backup & Restore → Restore from Backup and select the backup file. You can also manually copy the data folder from the old machine to the new one. The data folder location is shown in Settings → About → Open Data Folder.

Yes. Connect Google Calendar or Outlook in Settings → Integrations → Calendar. Siplinx AI will automatically name new meetings based on your calendar events and remind you to start recording before scheduled meetings.

All AI processing - transcription, summarization, action item extraction - happens on your device using local models. Your audio and meeting content never leave your computer. The only data on our servers is your account email and subscription status.

Yes. Once the AI models are installed during setup, Siplinx AI works completely offline. No internet is needed for recording, transcription, or generating summaries. Internet is only used for optional features like software updates.

All transcripts, summaries, and notes are stored in an encrypted local database on your machine. You choose where the folder is located in settings. You can delete all local data at any time from within the app.

Because no meeting data is processed on our servers, Siplinx AI is well-suited for GDPR and HIPAA requirements. Your meeting content stays within your own device and network boundary. We recommend consulting your compliance team for your specific use case.

No. All data is stored locally on your device and is encrypted at rest. Siplinx AI does not broadcast or share data over your local network. The only outbound connections are for account authentication and optional software updates.

Siplinx AI encrypts the local database using AES-256. The encryption key is derived from your device credentials and is never transmitted to our servers. Even if someone accessed your device's storage, the meeting data would be unreadable without your credentials.

No. Siplinx AI is an audio-only application and never requests or uses camera access.

The only data sent to our servers is: (1) your email address for account authentication, (2) your subscription status, and (3) anonymous crash reports if you opt in. No audio, no transcripts, no summaries, no meeting content is ever transmitted.

Yes. Go to Settings → Privacy → Crash Reports and disable the toggle. Crash reports are opt-in and contain only technical error information (stack traces, OS version, app version) - never any audio or meeting content.

By default, Siplinx AI keeps audio recordings in your local data folder. You can disable audio saving in Settings → Recording → Save Audio if you only want transcripts and summaries. You can also set auto-delete rules for old recordings.

Because all processing is local and no data leaves your device, Siplinx AI is appropriate for legally sensitive discussions including client meetings, legal consultations, and HR conversations. Always check local laws regarding recording consent before recording any meeting.

Recording laws vary by jurisdiction. In many places, all-party consent is required. Always inform meeting participants that the call is being recorded. Siplinx AI does not handle consent compliance - this is your responsibility.

No. We do not sell, share, or monetize any user data. Your account email is used solely for authentication and support. We do not use meeting content for training AI models or any other purpose.

Go to Settings → Privacy → Delete All Data. This removes all transcripts, summaries, audio recordings, and settings from your device. Your account (email + subscription) will remain active. To delete your account, contact [email protected].

Not through Siplinx AI - the data never leaves your device. However, if you use a company-managed computer, your employer may have device-level monitoring software. Check your company's IT policy for details.

No. All AI processing uses models running locally on your device. We do not send data to OpenAI, Google, Anthropic, or any other AI provider. The STT model is based on OpenAI's open-source Whisper architecture but runs entirely offline on your machine.

Please report security issues to [email protected] with the subject line "Security Issue". We take all security reports seriously and will respond within 48 hours. Do not post security vulnerabilities publicly before coordinating with us.

No. Siplinx AI does not automatically back up data to the cloud. All data stays on your device. You can manually back up by exporting notes or copying the data folder. For cloud backup, move your data folder to a location synced by your preferred cloud storage (Dropbox, iCloud, OneDrive).

Your local data (transcripts, summaries, recordings) remains on your device after your subscription expires. You can still read and export old notes. New recordings and AI processing require an active subscription.

Because meeting data is processed entirely on-device and never stored on our servers, the SOC 2 scope is minimal. Our server infrastructure (account management only) follows security best practices. Contact [email protected] for a detailed security questionnaire for enterprise procurement.

Enter TRIAL7 at the activation screen when you first launch Siplinx AI after installation. This gives you 100% off your trial - no credit card required. The code is applied automatically at checkout.

When your trial ends (or at any time during the trial), go to Settings → Subscription and choose your plan. You'll be prompted to enter your payment details. Your notes and settings are preserved automatically.

Go to Settings → Subscription → Cancel Plan. Your subscription stays active until the end of the current billing period. You can still access your local notes after cancellation - they stay on your device.

Yes. The Monthly and Annual plans support the number of devices specified at checkout. Enterprise plans support multiple devices with centralized license management. Sign in with the same account on each device - notes are stored locally per device.

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal. For Enterprise plans, we also accept bank transfer and purchase orders. Contact [email protected] for invoice-based billing.

Yes. The Annual plan offers a significant discount compared to paying month-by-month. The exact savings are shown on the pricing page. The Annual plan is billed once per year and renews automatically.

Yes. Go to Settings → Subscription → Change Plan. If you switch from Monthly to Annual, you'll be charged the annual rate immediately and your current monthly period will be credited. Contact support if you need help with the switch.

Yes. We offer discounts for verified students and registered non-profit organizations. Contact [email protected] with proof of eligibility (student ID or non-profit registration) to receive a discount code.

The Enterprise plan is designed for teams and organizations. It includes centralized license management, priority support, custom deployment options, volume pricing, and an invoice-based payment option. Contact [email protected] to discuss enterprise pricing.

We offer a full refund within 7 days of purchase if you are not satisfied. After 7 days, refunds are handled on a case-by-case basis. Contact [email protected] with your order details to request a refund.

Go to Settings → Subscription → Manage Payment. You can update your card details or switch to a different payment method. Changes take effect on the next billing cycle.

Go to Settings → Subscription → Billing History to view and download all invoices. Invoices are also sent to your account email after each successful payment.

If a payment fails, you'll receive an email notification and the app will enter a grace period (typically 3 days) during which you can update your payment method. After the grace period, the subscription will be paused until payment is resolved.

Contact [email protected] to request a pause. We can pause your subscription for up to 3 months for qualifying circumstances (illness, extended leave, etc.). Your data and settings are preserved during the pause.

Yes. Both Monthly and Annual plans auto-renew. You'll receive a reminder email 7 days before renewal. You can cancel auto-renewal at any time in Settings → Subscription without losing access for the current period.

Licenses are non-transferable between individuals. If you need to reassign a license within your organization (e.g., an employee leaves), contact [email protected] for assistance.

Prices shown on the pricing page are exclusive of VAT. VAT is added at checkout based on your country of residence. VAT-registered businesses in applicable countries can enter their VAT number at checkout for a tax-exempt invoice.

To permanently delete your Siplinx AI account, email [email protected] from your registered email address with the subject "Delete My Account". We will process the deletion within 5 business days. Note: local data on your device must be deleted manually.

Yes. Enterprise plans support centralized billing with one invoice for multiple seats. Individual team members do not need to manage their own payment details. Contact [email protected] to set up team billing.

Prices are listed in USD. If your payment method is in a different currency, your bank will apply the conversion rate at the time of billing. We are working on local currency pricing for additional regions.

Make sure Siplinx AI has microphone permission in your OS settings (System Preferences → Privacy on Mac; Settings → Privacy → Microphone on Windows). If capturing system audio, enable "Loopback" or "Stereo Mix" in your audio settings. Restart the app after changing permissions.

Check that you have at least 4 GB of free disk space. Ensure your internet connection is stable during the initial model download. If the download fails, go to Settings → Models → Re-download Models. If the problem persists, contact support via Telegram.

Make sure you have at least 8 GB RAM available (close other heavy apps). Update Siplinx AI to the latest version (Settings → Check for Updates). On Windows, ensure your GPU drivers are up to date. Send us a crash report via Telegram with the log file from Settings → Logs.

In Settings → Models, switch to the "Fast" model variant - it uses less memory at slightly lower accuracy. On Mac, Apple Silicon handles local AI much more efficiently than Intel. Close unnecessary applications before starting a long meeting.

Check your microphone quality and position. Reduce background noise. Try selecting a larger Whisper model in Settings → Models → Transcription Model. If you have a strong accent or use technical jargon, adding custom vocabulary in Settings → Transcription → Custom Vocabulary can help.

This usually happens if the transcript is too short (under 30 seconds) or if the LLM ran out of memory. Try closing other apps to free up RAM and regenerate the summary from the transcript (open the meeting → click Regenerate Summary).

Ensure you have selected "System Audio" or "Both" as the audio source in Siplinx AI. On Mac, you may need to install a virtual audio driver (BlackHole) for system audio capture. On Windows, enable "Stereo Mix" in Sound settings → Recording tab.

Try quitting the app completely (Cmd+Q on Mac, Alt+F4 on Windows) and relaunching. If the blank screen persists, go to Settings → Reset App Data (hold Option/Alt while clicking Settings). If the app won't open at all, reinstall from the download page.

Check the Siplinx AI status bar - if it shows "Storage Full" or "Low Memory", free up disk space or close other apps. Check Settings → Logs for error details. Recordings up to the point of interruption are usually preserved and can be accessed from the history panel.

Go to Settings → Integrations → Notion → Reconnect and re-authorize the Notion connection. Make sure the Notion page you are exporting to is shared with the Siplinx AI integration in Notion's settings. Check that you have an active internet connection at the time of export.

Siplinx AI currently supports English and Russian interfaces. More languages are planned. The transcription language is auto-detected and supports 90+ languages regardless of the interface language.

Check that your data folder path is correct in Settings → About → Open Data Folder. If you recently moved the data folder, make sure the new path is set in Settings → Storage → Data Location. Relaunching the app usually refreshes the history index.

Go to Settings → Storage → Storage Usage to see a breakdown. You can set auto-archiving rules to compress or delete old recordings after a set number of days. Disabling audio saving (Settings → Recording → Save Audio) significantly reduces storage usage.

Speaker diarization is not perfect, especially with very similar voices or overlapping speech. You can correct labels manually in the transcript editor by clicking a speaker label and selecting the correct speaker from the dropdown.

Close the app, download the latest installer from siplinx.com/download, and run a fresh installation. The installer will update the app without deleting your data.

This usually means the license check couldn't reach our servers. Check your internet connection and try again. If the problem persists, go to Settings → Account → Sign Out and sign back in. Contact [email protected] if the issue continues.

Make sure the custom vocabulary list is enabled in Settings → Transcription → Custom Vocabulary → toggle ON. Words should be entered one per line. Restart the app after adding new vocabulary entries for them to take effect.

Echo occurs when the microphone picks up audio from your speakers. Use headphones during recording to eliminate this. Alternatively, select "System Audio Only" as the source to avoid the microphone capturing echo.

Slow startup can happen if the AI models are loading for the first time after an update. Subsequent launches will be faster. If startup consistently takes more than 30 seconds, go to Settings → Models → Reload Models to rebuild the model cache.

Go to Settings → Logs → Export Logs. This generates a zip file with recent error logs (no audio or transcript content is included). Attach this file to your support email at [email protected] or send it via Telegram at t.me/amanyessen.